Domino Jewellery has once again been nominated for a UK Jewellery Award in the Supplier of the Year category, held on 4th July, 2018.
The entire team was delighted to be nominated in the UK's longest-standing jewellery awards event, which will take place at The Artillery Garden, London. Domino Jewellery is the current holder of the 2017 Supplier of the Year award. The Supplier of the Year category requires nominees to demonstrate improvements in customer service, through developments in technology, manufacturing techniques or design.
Managing Director Andrew Morton, said, “We're really pleased to be nominated in the Supplier of the Year category. It's testament to the great team we have that we are continuously improving our service for our customers using cutting-edge technology and quality-driven processes. Competition in this category is fierce, so to be nominated again after winning in 2017, is quite simply brilliant. The team should, and do, feel pride in this acknowledgement of their hard work and excellent customer service.”
Improvements highlighted in Domino Jewellery submission included dramatic reductions in service delivery levels to 10 days, breadth of collection, focus on consumer design trends, introduction of collection e-Brochures, improvements in live pricing and product data and provision of customer-branded online retailing tools.
Andrew added, “We are constantly focused on delivering the highest quality with the shortest lead times. Our new micro-setting cell is a great example of how that focus has benefited our customers in terms of reduced lead times and quality control. It also benefits our staff, who are learning new skills. Our team underpin our success so we're always looking at ways we can support personal development.
“We're fortunate to have highly-skilled designers and craftsman on-site, able to share knowledge, continuously improve and apply cutting-edge production technologies coupled with efficient and fast production, delivery and service functions. Through focusing on the customer, everyone wins.”
Domino has also been nominated, as part of the WB The Creative Jewellery Group, in the Ethical Business of the Year category.
Posted: 28 March 2018